Please contact us immediately if you believe your State Employees Credit Union ATM or debit card has been lost or stolen.
In the event that your card has been lost or stolen, we suggest closing your card right away to prevent fraudulent transactions. Simply call one of the phone numbers below for assistance.
LOST OR STOLEN CARD
During Business Hours:
- Debit/ATM Card: (800) 983-7328 or (505) 983-7328
- Credit Card: (855) 510-4595
Nights/Weekends/Anytime 24/7:
- Debit/ATM Card (calling from within the U.S.): (888) 241-2510
- Debit/ATM Card (calling from outside the U.S.): (909) 941-1398
- Credit Card: (855) 510-4595
VERFYING AND IDENTIFYING FRAUD OR CARDS THAT ARE SUSPENDED:
During Business Hours:
- Debit/ATM Card: (800) 983-7328 or (505) 983-7328
- Credit Card: (855) 510-4595
Nights/Weekend/Anytime 24/7:
- Debit/ATM Card: (888) 241-2440
- Credit Card: (855) 510-4595
DISPUTE FRADULENT OR UNAUTHORIZED TRANSACTIONS:
Call Anytime 24/7/365:
- Debit/ATM Card: (833) 952-3930
- Credit Card: (855) 510-4595
MAILING ADDRESSES FOR DISPUTE LETTERS
- Debit or ATM Card
State Employees Credit Union
Attn: Card Svcs
813 St. Michaels
Santa Fe, NM 87505 - Credit Card
State Employees Credit Union
Attn: Card Svcs
813 St. Michaels
Santa Fe, NM 87505
CARD ACTIVATION:
- Debit/ATM Card: (866) 762-0558
- Debit/ATM Card: (International): (501) 588-7531
- Credit Card: (888) 691-8661
SET OR CHANGE PIN:
To change your PIN, you must call from a phone number listed on your State ECU Profile
- Debit/ATM Card: (866) 762-0558
- Debit/ATM Card: (International): (501) 588-7531
- Credit Card: (888) 891-2435