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WE LOVE HEARING FROM OUR MEMBERS

Please drop us a line if there’s anything we can do to help. We also welcome any and all feedback you have — please don't hesitate to visit us or use any of the contact numbers below to get in touch.

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Contact Numbers

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Digital Banking Support

  • For setup, login, locked accounts, and passcode support
    (855) 803-2315

Main Office

  • STATE EMPLOYEES CREDIT UNION (TOLL-FREE)
    (800) 983-7328
  • LOCAL IN SANTA FE
    (505) 983-7328

TARA

  • TOLL-FREE
    (800) 974-8272
  • LOCAL IN SANTA FE
    (505) 986-1211

Card Fraud

  • DEBIT/ATM CARD:
    (800) 983-7328 OR (505) 983-7328
  • CREDIT CARD:
    (855) 510-4595
  •  
  • LOCAL IN SANTA FE
    (505) 983-7328

Lost or Stolen Card + Activation

  • CARD ACTIVATION FOR ATM CARD (TOLL-FREE)
    (866) 762-0558
  • CARD ACTIVATION FOR CREDIT CARD (TOLL-FREE)
    (888) 691-8661
  • CARD ACTIVATION FOR DEBIT CARD/ATM CARD (TOLL-FREE)
    (501) 588-7531
  • LOST OR STOLEN ATM/DEBIT CARD - BUSINESS HOURS
    (800) 983-7328
  • LOST OR STOLEN DEBIT CARD - AFTER HOURS
    (888) 241-2510
    International (909) 941-1398
  • LOST OR STOLEN ATM CARD - AFTER HOURS
    (888) 241-2510
  • LOST OR STOLEN CREDIT CARD - ANYTIME
    (855) 510-4595

Set or Change PIN

To change your PIN, you must call from a phone number listed on your State ECU Profile

  • Debit/ATM Card:
    (866) 762-0558
  • Debit/ATM Card: (International):
    (501) 588-7531
  • Credit Card:
    (888) 891-2435

Resources

  • DEBIT CARD DISPUTES 
    (833) 952-3930
  • CHECK ORDERS 
    (800) 858-3355
  • AD&D INSURANCE - MINNESOTA LIFE
    (800) 860-7182
  • IDENTITY THEFT PROTECTION - AFFINION
    (800) 251-2311
  • EXTENDED WARRANTY INSURANCE - ROUTE 66
    (800) 808-0828
  • LIFE INSURANCE - TRU STAGE
    (855) 261-2188
  • AUTO/HOME INSURANCE - TRU STAGE
    (800) 779-7905
  • HEARING IMPAIRED 
    Dial 711

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